Disclosures, terms and privacy.

Risk disclosure

Trading futures and other leveraged instruments carries substantial risk of loss and is not suitable for every investor. You may lose more than your initial investment. Past results, whether actual or simulated, do not guarantee future results.

Kenzo Networks Inc. sells software. The products on this site are charting and order-placement tools that you configure and operate on your own account, under your own judgement. Nothing supplied by Kenzo Networks Inc. is trading advice, a recommendation to enter any position, or a managed service.

Kenzo Networks Inc. is not a registered investment adviser, commodity trading advisor, introducing broker, futures commission merchant, or broker-dealer, and is not registered with the Commodity Futures Trading Commission or a member of the National Futures Association.

Automated strategies place orders without further confirmation once enabled. Software can fail, platforms can disconnect, and orders can be rejected or filled at prices other than those intended. You are responsible for monitoring any strategy you run and for the consequences of every order it places on your account.

Performance disclosure

Examples, screenshots, replays, videos and simulated results shown anywhere on this site or in Kenzo marketing materials are hypothetical unless explicitly labelled otherwise.

Hypothetical performance results have many inherent limitations, some of which are described below. No representation is being made that any account will or is likely to achieve profits or losses similar to those shown. In fact, there are frequently sharp differences between hypothetical performance results and the actual results subsequently achieved by any particular trading program.

One of the limitations of hypothetical performance results is that they are generally prepared with the benefit of hindsight. In addition, hypothetical trading does not involve financial risk, and no hypothetical trading record can completely account for the impact of financial risk in actual trading. For example, the ability to withstand losses or to adhere to a particular trading program in spite of trading losses are material points which can also adversely affect actual trading results. There are numerous other factors related to the markets in general or to the implementation of any specific trading program which cannot be fully accounted for in the preparation of hypothetical performance results and all of which can adversely affect actual trading results.

Where a testimonial appears, it reflects one person's experience and is not representative of what any other user will experience. Where the person giving it has received or may receive compensation, including affiliate commission above a nominal sum, that is disclosed alongside the testimonial.

Terms of sale, licence and refunds

Licence

A purchase grants you a non-exclusive, non-transferable licence to use the software on the number of machines stated at the time of purchase, for as long as the licence remains active. You may not redistribute, resell, sublicense, publish, or decompile the software, or share your licence key.

Software is delivered as NinjaScript source compiled within NinjaTrader. Access to that source is a consequence of the platform and does not grant any right to copy, modify for redistribution, or reuse it in another product.

Refunds

Seven days from your first purchase of a given product. Renewals of a subscription are final and are not refundable.

The free toolkit is available without payment so that every product line can be evaluated on your own charts before any purchase.

Purchases are processed by Lemon Squeezy, which acts as the merchant of record and is the seller for the transaction. Lemon Squeezy's own terms apply to the sale and your statutory rights as a consumer are not affected by the policy above.

Subscriptions

Subscriptions renew automatically until cancelled. You can cancel at any time from your account portal, and access continues until the end of the period already paid for.

Support and availability

Software is provided as is. Kenzo Networks Inc. does not warrant that any product will be uninterrupted, error free, compatible with every platform version or data feed, or fit for any particular purpose. To the maximum extent permitted by law, Kenzo Networks Inc. is not liable for trading losses, lost profits, or any indirect or consequential loss arising from the use of or inability to use its software.

Governing law

These terms are governed by the laws of the State of California, United States, and the state and federal courts located in Ventura County, California have exclusive jurisdiction over any dispute arising from them.

Contact

Kenzo Networks Inc., 4527 Via Del Sol, Camarillo, CA 93012, USA. Written enquiries to support@kenzonetworks.com.

Privacy

Kenzo Networks Inc. collects the email address you give when downloading the free toolkit or making a purchase, and uses it to deliver the software, issue licence keys, and send notices about the products you hold.

Payment is handled by Lemon Squeezy as merchant of record. Kenzo Networks Inc. never receives or stores your card details.

Licence activation records the machine identifier of the computer the software is activated on, so that activations can be counted against your licence. It does not record your trades, your account balances, your positions, or any market data.

Email is not sold or shared with third parties for their own marketing. You can ask for your data to be deleted by writing to support@kenzonetworks.com; deletion does not remove records Lemon Squeezy is required to keep for tax and accounting purposes.

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